FAQ

Support@eventbrite.com will be able to answer all your ticketing questions!

Yes, Kids and Teen Passes will be available for purchase in early January.

Ages 4 and under: FREE

Ages 5 -12: Kids Pass (4-Day, 3-Day, 2-Day, and Single day ticket options available.)

Ages 6-13: Teen Pass (Only 4-Day option available. For 3-Day, 2-Day, and Single day tickets, regular passes must be purchased.)

Ages 17 and older: General (adult) Festival Passes

Yes, you can transfer your ticket by logging into eventbrite.com with your ticket confirmation number and following the links for a ‘How to transfer tickets to someone else‘. Please reach out to support@eventbrite.com for further assistance.

No, camping is only included with all multi-day passes. If you plan to purchase a ticket for Late Night shows you will need a multi-day festival pass.

We appreciate the ongoing support of our Plumas and Sierra Country neighbors and offer discounts to those local to the area. To qualify, you must have a Plumas or Sierra County ID’s present at box office. Discounts are limited to one adult pass per ID.  For further details on obtaining a discount, send us an email at highsierramusic@highsierramusic.com

Summers in Quincy are very warm (average in the 80s) during the day and cool (average in the low 50s) at night. Weather varies year to year so please check the Quincy Weather Forecast in advance of arrival and plan accordingly. Rainfall is rare during the summer but you should bring light rain gear just in case.

• Warm clothes (nights can be cool)
• Sun protection (sun screen, hats, umbrellas, shade structures)
• Acoustic instruments for campsite jams
• Portable radios to tune into Grizzly Radio
• Water bottles
• Festive clothing and fun costume wear. Check out daily costume themes.

• Absolutely NO PETS allowed on the festival grounds or parking lots (qualified service animals permitted, see policy here). This will be strictly enforced.
• Grandstand Meadow Guidelines:
  • No cans or glass.
  • No outside beverages. Exceptions:
    • Sealed water bottles
    • Kids’ juice/milk boxes/baby formula
    • One drink in a cup (16 oz or under) per person
    • Empty water bottles. Ample potable water hydration stations provided.
  • No large coolers (soft-sided “lunch sized” permitted).
  • No chairs higher than 18” in front of the soundboard.
  • No Frisbee or disc throwing.
  • Please remove all personal possessions after each night’s performance.
• No fireworks or sky lanterns.
• No amplified music or drum circles from 11pm to 11am.
• No campfires or charcoal grills (cook stoves OK).
• No video recording of any performances.
• No motorized vehicles (golf carts, ATVs, segways).
• No unauthorized vending – if you’re not a registered vendor you may not sell or distribute anything on the festival grounds. Violators are subject to confiscation and/or ejection.
• No laser pens or similar focused-light devices.
• No professional photography equipment or cameras with detachable lenses.
• No unauthorized motorized and/or remote control aerial devices, toys, cameras or equipment (drones, toy planes, etc.).
• No confetti, please (every piece needs to get picked up!).
• Prohibited items may be added to this list at any time if necessary.

Detailed arrival info will be available this spring. Please scroll to the bottom of this page to join The High Sierra Mailing List

If you need to replace your wristband, please report back to the main on-site box office located at 500 N. Mill Creek Rd. Quincy, CA 95971

Medical professionals are on-site 24 hours a day. Medical teams are in the Grandstand Meadow (daytime only) and near the Late Night Plaza (24 hrs). Locations are also marked on the Festival Map.

Yes

Lost + found is at the MerchandiseTent in the Grandstand Meadow.

Yes. Camp Traction will be set up adjacent to Big Meadow and Shady Grove Campground and there will be a “Yellow Balloons”/clean and sober table set up in the Music Meadow non-profit booth area.

Audience taping is permitted in the designated tapers section adjacent to the soundboard, microphone stands limited to 7 ft tall max. Taping policy is subject to change per artist request.

You may take pictures, but not with professional equipment or cameras with detachable lenses. No video recording of any kind. No droid photography of any kind.

• Grandstand Meadow Guidelines:
  • No cans or glass.
  • No outside beverages. Exceptions:
    • Sealed water bottles
    • Kids’ juice/milk boxes/baby formula
    • One drink in a cup (16 oz or under) per person
    • Empty water bottles. Ample potable water hydration stations provided.
  • No large coolers (soft-sided “lunch sized” permitted).
  • No chairs higher than 18” in front of the soundboard.
  • No Frisbee or disc throwing.

No. No unauthorized amplified music (or drum circles) allowed from 11pm – 11am on fairground premises. Please respect our neighbors.

Early entry hours will be announced when FestivALL goes on sale. Please don’t arrive earlier than this designated time.

FestivALL Pass holders will be permitted to set up camp in a clearly defined, designated FestivALL early-entry area in the Shady Grove campground only, and will be allotted a 10′ x 20′ camping space.

A tent tag shows us that your tent is valid to be in Shady Grove FestivALL area early. Each FestivALL Pass holder entering the early entry area will receive one tent tag that must be attached to their tent during the early entry period. Tents without early entry tent tags will be removed.

Early Entry is an entitlement for FestivALL package holders only. Saving camping space or setting up tents for non-FestivALL package holders is prohibited.

The early entry area will be tightly controlled until the festival grounds open to the public at 8am on Thursday. Leaving the early entry area with camping gear (tents, tarps, coolers, etc.) will be prohibited prior to 8:00am on Thursday.

No. Off-site parking is included in the FestivALL package and shuttles to the festival site are provided. Only FestivALL with vehicle package holder will be permitted to drive their cars onto the fairgrounds.

No professional photography equipment or cameras with detachable lenses are allowed in the pit without media pass. Point-and-shoots without additional lenses or cell phones are fine.

You may transfer your package to someone else through your Eventbrite account, however please send an email to Theresa at High Sierra Music with the new ticket holder’s name and email. theresa@highsierramusic.com

Yes! We try to create a quieter and more kid-friendly environment in the eastern end of the Shady Grove campground (quieter late at night, louder early in the morning). If you’re interested in camping in Family Camp, let your shuttle driver or parking attendant know and you’ll be pointed in the right direction. A vehicle pass is required to park in Family Camp. Visit our camping guidelines for more information.

The Rockin’ Nannies are a group of qualified educators, professionals, and CPR-certified child care providers who will once again provide high quality evening childcare at High Sierra. Reserving in advance is strongly recommended as availability may be limited at the festival. Visit therockinnannies.com to learn more about them.

We have a wonderful Family Area with ongoing games, arts and crafts, performances on the Family Stage and other fun activities. See our Family Village page for details.

Accessible camping and parking is available to those with mobility disabilities with a valid, state-issued accessible parking placard or tag. Upon entry please present your handicapped placard, and the parking attendants, or shuttle driver will direct you toward accessibility camping and parking

Upon arrival, show the parking attendant your festival Vehicle Pass and valid accessible placard and you will be directed to our Accessible Parking and Camping, centrally located within the fairgrounds and in close proximity to accessible bathhouses.

If you will be arriving in an RV (any vehicle 18′ or longer), you must purchase an on-site RV Pass. We have a limited number of spaces reserved for guests with disabilities. Please contact us right away if you’re interested in attending with an RV – accessibility@highsierramusic.com.

Qualified service animals will be permitted into the festival. Please refer to the festival policy for more information.